I already have the Yoolal app. How can I get the new version?

• If you have automatic updates enabled, the new app will be installed to your device as soon as it becomes available.
• If automatic updates are disabled, you can update to the new app by going to the App Store or Google Play Store and searching for Yoolal.

How do I download the Yoolal app?

The Yoolal app is available to download for free from both the App Store for Apple devices, and Google Play Store for Android devices.

The Yoolal app isn't working

If the app isn't working, the best thing to do is turn it off and on again. If this does not work, then we recommend:

• Checking to see if an update is available for the app
• Ensuring your device operating system is up to date
• Deleting and reinstalling the Yoolal app

Will my old login details work on the new app?

Yes, all login details will remain the same, and you will still be able to access your original account on the new app.

I am experiencing other issues with the new Yoolal app, or have found a bug

If you are experiencing technical issues, or have found a bug, then please do not hesitate to contact our Customer Service team, where our support agents will be more than happy to assist you.

Waxaan horey u haystay app-ka Yoolal. Sideen ku heli karaa nooca cusub?

• Haddii aad karti galisay cusbooneysiinta tooska ah, nooca cusub ee app-ka si toos ah ayaa loogu rakibi doonaa qalabkaaga marka uu diyaar noqdo.
• Haddii cusbooneysiinta tooska ah aysan shaqaynayn, waxaad si toos ah u cusbooneysiin kartaa adigoo tagaya App Store ama Google Play Store, kadibna raadi “Yoolal”.

Sideen ku soo dejisan karaa app-ka Yoolal?

App-ka Yoolal waa bilaash waana laga heli karaa App Store (qalabka Apple) iyo Google Play Store (qalabka Android).

App-ka Yoolal ma shaqeynayo

Haddii app-ku uusan shaqeyneynin, waxa ugu wanaagsan ee la sameeyo waa in la damiyo kadibna dib loo shido. Haddii taasi aysan shaqeynin, waxaan kugula talineynaa:

• Inaad hubiso haddii uu jiro cusbooneysiin la heli karo
• Inaad xaqiijiso in nidaamka hawlgalka qalabkaaga uu yahay mid cusub
• Inaad tirtirto kadibna dib u rakibto app-ka Yoolal

Xogta gelitaanka hore ma ka shaqeyn doontaa app-ka cusub?

Haa, dhammaan faahfaahinta gelitaankaaga hore waa la sii isticmaali doonaa, waxaadna weli heli doontaa akoonkii hore ee aad lahayd.

Waxaan la kulmayaa dhibaatooyin kale oo ku saabsan app-ka cusub ee Yoolal, ama waxaan helay cayayaan (bug)

Haddii aad la kulmayso dhibaatooyin farsamo, ama aad heshay cayayaan (bug), fadlan ha ka waaban inaad la xiriirto kooxda Adeegga Macaamiisha. Wakiillada taageerada ayaa si farxad leh ku caawin doona.